Migrating to and from ShareFile is an easy task if you have the right tool to do it with. Migrating ShareFile Shared folders is pretty easy and straightforward as demonstrated in this video How to migrate to and from ShareFile. The common question sometimes we receive is migrating ShareFile Personal Folders. 

To accomplish such task, there are some few steps the ShareFile administrator should do as a prerequisite, basically, assign themselves as owner of that personal folder so that they can see it in GS RichCopy 360 Enterprise.

Below are steps that can be taken to accomplish this task:

1) Logon to ShareFile as administrator

2) Click on People on the left side then Browse Employees

3) Click on View folders and activity logs

4) Select Access User's Content

5) Select the folder for the user that you want to migrate and click on More and choose Add

 6) Type the name of the ShareFile admin account (used in GS RichCopy 360 Enterprise) and grant all the folder permissions and click Add

7) Now, you should be able to see the user's personal folder in GS RichCopy 360 Enterprise to migrate the data from it to another cloud provider such as Box.com or SharePoint..etc. or copy it to local drive.

Download GS RichCopy360 Enterprise to migrate files from or to ShareFile